Service

Quality support on-site

 

Rotowash is committed to providing the best in Customer Care, and after-sales customer support begins the moment you select your new machine.

 

Our fully computerised Customer Support operation combines sales, service, finance, administration, spares and consumables, training, technical and help-line, into one integrated customer focused organisation, providing quality back-up to support you throughout your long period of ownership.

Our nationally based Field Engineers work from fully equipped company vehicles for fast communication and speedy response. They also carry with them all major spares for models up to 12 years old, enabling them to achieve fast on site repairs with the minimum of down-time and the minimum cost to you, the customer.

ISO9001

Our field engineers and service technicians operate under a quality customer service management system assessed and registered by N.Q.A. a leading external monitoring organisation, to the demanding standards of ISO 9001.

Whatever your requirement, just call one telephone number 020 8847 4545. Our team is waiting to help you.

 

 

Customer Support

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